Payment for my M50 toll was deducted twice

If an extra eFlow payment appears to have been deducted from your bank account / credit card, one of the two payments should be automatically reversed by your bank within five working days.

If the duplicated payment hasn’t been returned within this time-frame, please contact us with the following information:

• A copy of your bank statement*
• The last four digits of your credit card / bank account number and your card’s expiry date (please do not send your full card number)

Please forward the information to us through our web form here.

You can also drop us a line on Twitter or Facebook for a speedy response.

*Please note: screenshots of transactions from your online banking service or app will not be accepted in lieu of bank statements.