Login Details


I can't log in

There are a number of reasons why you can’t log in to eFlow.ie:

  1. Account is closed or pending close.

If your account is closed or pending close, you will not be able to log in to eFlow.ie

  1. Wrong username or password.

 

If you are experiencing difficulties in accessing your account, you can retrieve your username or reset your password here.

To retrieve your username, you will need the registration plate number of a vehicle on the account, your email address, and answer your security question.

If all of your information matches what we have on file, we will send an email to the address listed on your account with your username.

To reset your password, you’ll need the registration plate number of a vehicle currently active on the account, your username and email address, and to answer your security question.

If all of your information matches what we have on file, we will send you an email with a link to change your password.

If the email address on the account is no longer in use, you can contact us via Facebook or Twitter to restore access to your account.

Please note: Your username appears in the header of correspondence issued to you by eFlow.

Please note: Usernames cannot be changed. The username stays the same for the duration of the account.

If you can’t remember the answer to your security question, you can request it via our online form, or through our Twitter or Facebook pages.

 

Account has not been set up for online use

Have you created a username or password for your eFlow account?

If not, your account may not be activated yet. To activate your online account click here.

Remember that passwords are case sensitive, while usernames are not. Do not include any spaces in your licence plate number. 

Are you still having trouble? Contact us on Facebook or Twitter.


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