Retrieve username

Retrieve username

You can find your username on any correspondence that eFlow have sent to you. If you don’t have any correspondence handy, then you can retrieve your username here. You will need one of the vehicle registration numbers, which is active on your account, and your email address (as it appears on file).

You’ll then need to give the answer to your security question.

If all of your information matches what we have on file, we will then send an email to the address listed on your account with your username.

Alternatively, if you have not yet set-up a username for your account, you can do so here.

If you need help, just drop us a tweet (@eflow_freeflow) and we’ll help you to retrieve it.

Please note: usernames cannot be changed. The username stays the same for the duration of the account.

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