Notice Transfer Requests & User Management


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I would like to speak to my account manager

If you have been assigned an eFlow account manager and would like to speak to them, please contact the Fleet Department using the details below. Otherwise, you can contact eFlow here.

LoCall:    1890 50 50 80
Intl:         +353 (0)1 8770470
Email:     businessaccount@eflow.ie

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What is a Notice Transfer Request?

Notice Transfer Request is a nomination process by which companies can nominate an individual to receive notices for a particular vehicle for a period of time. This may happen, for example, when a vehicle is leased; the customer would accept the toll liability for the duration of the contract.

This does not remove the responsibility of the company to pay the toll; however, in most cases this will reduce the administration work for the company, as the customer will contact eFlow regarding the notices received.

If this facility is currently available to you, you will see 'Fleet Nominations' as an option in the left-hand sidebar after you log in to your eFlow account. This facility is not available to all customers, and needs approval before it can be offered. Please contact the Fleet Department for more information.

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How can I submit a Notice Transfer Request?

If your account has the Notice Transfer Request facility enabled, here’s how you can submit a request:

  • Log in to eFlow.ie with your username and password.
  • From the Overview screen, select ‘Fleet Nominations’ in the left sidebar.
  • Click ‘Create Transfer Request’, and then fill in the required information

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How can I view my Notice Transfer Request history?

To view your Notice Transfer Request History:

  • Log in to eFlow.ie with your username and password.
  • From the Account Overview screen, select 'Fleet Nominations' in the left sidebar.
  • Click 'Create Transfer Request', and then fill in the required information. 

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How do I add/remove a user from my account?

To add or remove a user on your business account:

  • Log in to eFlow.ie with your username and password.
  • From the Overview Dashboard screen, click 'User Management' in the sidebar. To add a user, click the 'Add a new user' button and fill in the appropriate details.
  • To remove a user, click the drop down arrow beside the user's name and select 'Remove.'

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How can I change the access level of a user on my account?

To change a business account user's access level:

  • Log in to eFlow.ie with your username and password.
  • From the Account Overview screen, click 'User Management' in the left sidebar.
  • To edit a user's access level, click the arrow beside the user's name and select 'Edit.'

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