Data Protection

Data Protection

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What is the purpose of the Data Protection?

Data Protection aims to regulate the use of personal information by certain organisations. Furthermore, it ensures the legal right for individuals to request access to their personal information held by such organisations.

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What are the main principles of the Data Protection Laws?

Any organisation which processes personal information must be open about how that information is used and must comply with the following data protection principles, where personal data shall be:

  1. Processed lawfully, fairly and in a transparent manner in relation to the data subject (‘Lawfulness, fairness and transparency’).
  2. Collected for specified, explicit and legitimate purpose and not further processed in a manner that is incompatible with those purposes (‘Purpose Limitation’).
  3. Adequate, relevant and limited to what is necessary in relation to the purpose (‘Data minimisation’).
  4. Accurate and, where necessary, kept up to date (‘Accuracy’).
  5. Kept for no longer than is necessary (‘Storage limitation’).
  6. Processed in manner that ensures appropriate security of the personal data (‘Integrity and confidentiality’).

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Where can I find out more regarding the Data Protection?

Further information about data protection can be found by contacting the Data Protection Commission directly:

The Data Protection Commission,
Canal House,
Station Road,
Co. Laois
Lo-call:  1890 252 231
Tel:         057 868 4800
Fax:        057 868 4757


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Does eFlow operation of the M50 toll gantry breach my data protection rights?

No. The Office of the Data Protection Commissioner engages in extensive interaction with Transport Infrastructure Ireland in relation to the electronic tolling system. The operation of this system involves limited access by a private entity (Emovis Operations Ireland Limited) to official vehicle ownership data, under a legislative basis.

Emovis Operations Ireland Limited acts under the auspices of the Transport Infrastructure Ireland in the operation of the system and, subject to contracts between the two entities, it is entitled to access the information in certain restricted circumstances.

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What personal data do you collect?

We may collect information directly from you such as: Your full name, address details, email address and phone number.

We may also collect additional information such as: Your licence plate number, your journey reference number, eFlow account number, your bank statement, logbook and payment details; credit/debit card or direct debit).

We may also collect your personal data indirectly such as your IP address or your licence plate number. We receive, for example, information from the National Vehicle File (NVDF) that is managed by Driver Vehicle and Computer Service Division (DVS CD).

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How my information is being processed?

We process your information with the purpose or purposes for which it has been obtained.

  1. Your personal data is collected directly or indirectly from you. 
  2. It is stored securely by taking all reasonable steps (including appropriate technical and organisational security measures) to protect your personal data. 
  3. It is accessed by our staff, consultants or third parties, and then erased from our systems when it is no longer needed.
  4. In addition, your data may be organised, structured, alerted or retrieved.

For example: We process information about your vehicle licence plate number for the purpose of verifying your use of the service and obtain payment from you.  

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Does eFlow process my data legally?

The legal basis for processing personal data by Transport Infrastructure Ireland - who is deemed by law a ‘data controller’ - are provisions of the relevant Road Acts 1993-2015 and the bye-laws for the M50 (between Junctions 6 and 7), dated July 2008.

Under the bye-laws for the M50 (between junctions 6 and 7) any individual who passes through the M50 toll is liable to pay the appropriate toll, and any individual who fails to pay the toll is guilty of an offence.

A copy of the bye-laws can be found here:

Copies of the Road Acts are available on:


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