{"id":227516,"date":"2022-07-20T16:10:19","date_gmt":"2022-07-20T15:10:19","guid":{"rendered":"https:\/\/eflow2021.wpengine.com\/?page_id=227516"},"modified":"2024-04-15T10:46:46","modified_gmt":"2024-04-15T09:46:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/eflow2021.wpengine.com\/faqs","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Blue Header&#8221; module_id=&#8221;header-home-section&#8221; module_class=&#8221;blue-header&#8221; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/eflow2021.wpengine.com\/wp-content\/uploads\/2021\/02\/Asset-1.png&#8221; background_size=&#8221;initial&#8221; custom_margin=&#8221;||5%||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; saved_tabs=&#8221;all&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Frequently Asked Questions&#8221; 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_module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU0OCJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Learn how to manage and update your payment method, top up your account, and account suspensions.[\/et_pb_blurb][et_pb_blurb title=&#8221;The M50 Toll Road&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUyMSJ9fQ==@&#8221; admin_label=&#8221;The M50 Toll Road&#8221; module_class=&#8221;turquoise-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUyMSJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll.[\/et_pb_blurb][et_pb_blurb title=&#8221;Penalties&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzMCJ9fQ==@&#8221; admin_label=&#8221;Penalties&#8221; module_class=&#8221;purple-gradient-diagonal contact-us-links-block email&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzMCJ9fQ==@&#8221; link_option_url_new_window=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Find out about the payment deadline, what to do if you forget to pay your toll and appealing a penalty.[\/et_pb_blurb][et_pb_blurb title=&#8221;My Journey&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzMyJ9fQ==@&#8221; admin_label=&#8221;My Journey&#8221; module_class=&#8221;navy-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzMyJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Learn how you can pay your toll before or after your journey.[\/et_pb_blurb][et_pb_blurb title=&#8221;Vehicles and Tags&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU0MiJ9fQ==@&#8221; admin_label=&#8221;Vehicles and Tags&#8221; module_class=&#8221;blue-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU0MiJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder.[\/et_pb_blurb][et_pb_blurb title=&#8221;My Account&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzOSJ9fQ==@&#8221; admin_label=&#8221;My Account&#8221; module_class=&#8221;turquoise-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzOSJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Learn how to manage your account, recover, and update your account details.[\/et_pb_blurb][et_pb_blurb title=&#8221;Signing Up&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzNiJ9fQ==@&#8221; admin_label=&#8221;Signing Up&#8221; module_class=&#8221;purple-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUzNiJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls.[\/et_pb_blurb][et_pb_blurb title=&#8221;Tourist Information&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUyOCJ9fQ==@&#8221; admin_label=&#8221;Tourist Information&#8221; module_class=&#8221;navy-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUyOCJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account.[\/et_pb_blurb][et_pb_blurb title=&#8221;Car Rental Information&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUyNSJ9fQ==@&#8221; admin_label=&#8221;Car Rental Information&#8221; module_class=&#8221;blue-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzUyNSJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Learn how to pay your M50 toll with a car you\u2019ve rented.[\/et_pb_blurb][et_pb_blurb title=&#8221;Balance and Statements&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU0NSJ9fQ==@&#8221; admin_label=&#8221;Balance and Statements&#8221; module_class=&#8221;turquoise-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU0NSJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]See how to access your statements and learn more about your account balance.[\/et_pb_blurb][et_pb_blurb title=&#8221;Fleet and Business&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU1MCJ9fQ==@&#8221; admin_label=&#8221;Fleet and Business &#8221; module_class=&#8221;purple-gradient-diagonal contact-us-links-block&#8221; _builder_version=&#8221;4.24.0&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzU1MCJ9fQ==@&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Learn how to manage your business account, change your payment details, top up your account, and view your statements.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to manage and update your payment method, top up your account, and account suspensions.Find out where the M50 Toll is, toll rates, payment deadlines and the many ways to pay your toll.Find out about the payment deadline, what to do if you forget to pay your toll and appealing a penalty.Learn how you 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