Contact Us
What Our Customers Commonly Ask
The following toll rates are effective from 1 January 2026.
| VEHICLE TYPE | Tag | Video | Unreg |
| Motor Cars (up to eight passenger and driver) | €2.60 | €3.20 | €3.80 |
| Goods Vehicles not exceeding 2,000kg | €3.60 | €4.20 | €4.90 |
| Buses or Coaches (more than 8 passengers) | €3.60 | €4.20 | €4.90 |
| Goods Vehicles between 2,000 kg and 10,000kg | €5.20 | €5.90 | €6.50 |
| Goods Vehicles exceeding 10,000kg | €6.50 | €7.20 | €7.80 |
Download the eFlow: My Tolls app on iOS and Android. Register for Quick Access to see your vehicle's balance, make payments and receive push notifications for payment reminders.
On the eFlow website you need a PIN to see your balance and journey breakdown. If a PIN is available, you can retrieve it by entering the date and approximate time of your last M50 journey. If you have received a penalty notification previously, you will find your PIN printed on the top right of the letter. You can make a payment without a PIN at anytime.
It may take up to six hours for recent M50 toll journeys to appear.
You will receive your statement/invoice notification at the start of each month. You can access your statement/invoice online at any time. This details all journeys and charges associated to your vehicle for the previous calendar month only, however you can view your live account balance which includes all recent activity by logging in to your account at any time.
Post Pay
If you are a post-pay customer, payment will occur automatically in the middle of each month, using your saved payment method.
Pre Pay
If you are a pre-pay customer your journeys are deducted from your pre-paid balance each day. Top up of your balance will occur automatically when it reaches the low balance threshold you’ve set.
Sold Vehicles:
If you recently sold your vehicle make sure to update the ownership record as this will make it easier for the new owner and ensure you’re not liable for toll journeys after selling the vehicle. You will be charged for toll journeys until the ownership has been updated on the National Vehicle Driver File (NVDF) and you have removed it from your account. You can update a vehicle's ownership online here.
Newly Purchased Vehicles:
If you have recently purchased a vehicle and it is on another eFlow account:
- Investigate the ownership of the vehicle to confirm it has been updated
- If updated, we will add the vehicle with any journeys to your account from the date the ownership was changed
Vehicle cannot be added to accounts until the ownership is updated.
To update your vehicle details on your account, select the ‘Replace Vehicle’ option which allows you to remove your old vehicle, add your new vehicle and switch your tag (if applicable) in a quick and easy way.
All toll roads in Ireland are equipped to detect eFlow tags. Your tag should beep as you pass the toll point, however if it doesn’t it may relate to one of the following:
- If a recent payment failed on your account, your tag may have been disabled. If you’ve since paid, the tag can take several hours before it will work again on non-M50 toll roads
- Your tag does not beep on the M3 and M4 but will work at the plaza
- It may be installed incorrectly, review the instructions or our self-help video below
Watch this video to learn how to correctly attach your eFlow tag.
If none of the above apply then your tag may have developed a fault and can be replaced on-line.
Our offices are open Monday to Friday 08:00 – 21:00, Saturday and Sunday 10:00 – 18:30.
Postal address:
eFlow
PO BOX 13294
Freepost FCK7528
Cork