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eFlow does not send links in text messages. If you receive one, delete immediately. Our system has not been compromised or subjected to a data breach. For more information click here.

How to recognise scams?

eFlow you first

As scams are more prevalent than ever it can be difficult to distinguish fraudulent messages from genuine ones. We’ve compiled a list of best practices when identifying scams so you can become more scam aware.

  1. Be cautious of unsolicited messages: If you receive an unexpected SMS or email from an unknown sender or a sender you don’t typically interact with, exercise caution. 
  2. Verify the sender’s identity: Double-check the sender’s email address or phone number. Scammers often use email addresses or phone numbers that are slightly altered to mimic legitimate ones. Look for any inconsistencies or suspicious variations.
  3. Beware of urgent requests: Scammers often create a sense of urgency to pressure you into taking immediate action without carefully considering the situation. Be cautious of messages that demand urgent responses or threaten negative consequences if you don’t comply.
  4. Pay attention to suspicious URLs: Hover your mouse cursor over links in emails to view the actual destination URL before clicking. Ensure the URL matches the expected website or organisation. Be cautious of shortened URLs or URLs that appear unusual or unfamiliar. If you notice a suspicious URL report the exact website name by email to scam@netcraft.com or on the web to https://report.netcraft.com.
  5. Be sceptical of requests for personal information: Legitimate organisations generally don’t ask for personal or financial information through unsolicited messages. Be wary of messages requesting sensitive details like passwords, PPS number, or bank details.
  6. Look for official branding and contact information: Legitimate messages from reputable companies often include consistent branding, company logos, and accurate contact information. If something seems off or inconsistent, it could be a sign of a scam.
  7. Trust your instincts: If something feels off or too good to be true, trust your gut. Scammers often use tactics to exploit emotions, curiosity, or financial incentives.
  8. Stay updated on common scams: Stay informed about prevalent scam techniques and tactics. Regularly educate yourself about the latest scams in your region and be aware of common red flags to watch out for. See the most common eFlow scam text messages here.
  9. Tell your friends and family: It’s not just important to protect yourself but also help others. You can share these tips with your friends and family so the message can reach more people.

Remember, it’s essential to maintain a healthy level of scepticism and always verify the authenticity of messages before taking any action or sharing personal information.